Privacy Policy
1. Who We Are
Web Privacy Solutions Ltd (WPS)
Email: info@wprivacysolutions.com
WPS provides privacy, data protection, AI governance, compliance consultancy, training, auditing, and related professional services.
For any questions regarding this Privacy Policy or our privacy practices, please contact: info@wprivacysolutions.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Contact Information
- Name
- Job title
- Company name
- Email address
- Telephone number
- Postal address
Training Information
- Course registrations
- Attendance records
- Training completion information
- Feedback and evaluation forms
- Certification records
Consultancy Information
- Contact information provided during projects
- Professional information relevant to engagements
- Correspondence relating to consultancy services
Website Usage Information
- IP address
- Browser type and version
- Device information
- Website usage data
- Referring websites
- Cookies and similar technologies
Marketing Information
- Communication preferences
- Newsletter subscriptions
- Event registrations
3. How We Collect Your Data
We may collect personal data:
- Directly from you when you contact us
- When you complete website forms
- When you purchase services
- When you register for training courses
- During consultancy engagements
- Through email correspondence
- Through networking events or professional interactions
- Through cookies and website analytics tools
4. How We Use Your Personal Data
We use personal data for the following purposes:
Providing Services
- Delivering consultancy services
- Delivering training courses
- Managing client relationships
- Producing reports and deliverables
- Providing support and responding to enquiries
Business Administration
- Managing contracts
- Invoicing and payment administration
- Maintaining records
- Managing service delivery
Marketing and Communications
- Sending newsletters and updates
- Invitations to webinars, events, or training
- Sharing information about services that may be relevant to you
You may opt out of marketing communications at any time.
Website Management
- Operating and securing our website
- Analysing website performance
- Improving user experience
Legal and Regulatory Compliance
- Complying with legal obligations
- Responding to regulatory requests
- Exercising or defending legal claims
5. Lawful Bases for Processing
Where UK GDPR or EU GDPR applies, we rely on one or more of the following lawful bases:
Contract
Processing necessary to provide our services or fulfil contractual obligations.
Legitimate Interests
Processing necessary for our legitimate business interests, including:
- Managing client relationships
- Improving services
- Maintaining business records
- Preventing fraud and misuse
- Marketing our services where permitted by law
Consent
Where required, we will obtain consent before processing personal data. You may withdraw consent at any time.
Legal Obligation
Processing necessary to comply with applicable legal or regulatory requirements.
6. Marketing Communications
We may send information about our services, training courses, events, updates, and resources.
You can unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in emails; or
- Contacting us at info@wprivacysolutions.com
We will continue to send essential service-related communications where required.
7. Sharing Personal Data
We do not sell personal data.
We may share personal data with:
- Professional advisers
- IT and cloud service providers
- Training delivery platforms
- Payment providers
- Website hosting providers
- Regulatory authorities where required by law
- Law enforcement agencies where legally required
All third parties are expected to protect personal data appropriately and only process data in accordance with applicable laws.
8. International Transfers
Where personal data is transferred outside the United Kingdom or European Economic Area, we will implement appropriate safeguards where required, including:
- UK International Data Transfer Agreements (IDTAs)
- European Commission Standard Contractual Clauses
- Adequacy regulations or adequacy decisions
- Other legally recognised transfer mechanisms
9. Data Security
WPS takes appropriate technical and organisational measures to protect personal data from:
- Unauthorised access
- Accidental loss
- Unauthorised disclosure
- Alteration
- Destruction
Security measures may include:
- Access controls
- Secure authentication
- Encryption where appropriate
- Secure cloud storage
- Staff confidentiality obligations
No transmission or storage system can be guaranteed to be completely secure, but we take reasonable steps to protect personal data.
10. Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Meet contractual requirements
- Comply with legal obligations
- Resolve disputes
- Protect our legal rights
Retention periods may vary depending on the nature of the information and applicable legal requirements.
Once information is no longer required, it will be securely deleted or anonymised where appropriate.
11. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact: info@wprivacysolutions.com
We may request proof of identity before responding to your request.
12. Cookies
Our website may use cookies and similar technologies to:
- Ensure website functionality
- Improve performance
- Understand website usage
- Support security measures
You can manage cookie preferences through your browser settings.
Where required by law, we will seek consent before placing non-essential cookies.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy notices separately.
14. Children's Privacy
Our services are intended primarily for businesses and professionals.
We do not knowingly collect personal data from children under the age of 13 without appropriate authorisation.
If you believe a child has provided personal data to us, please contact us so that we can take appropriate action.
15. Data Protection Complaints
If you have concerns about how WPS handles your personal data, we encourage you to contact us first so that we can investigate and seek to resolve the issue.
Email: info@wprivacysolutions.com
Complaints will be handled in accordance with our Complaints Policy.
If you remain dissatisfied, you may have the right to complain to the relevant supervisory authority.
For individuals in the United Kingdom:
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.
The latest version will always be available on our website and will include the date of the most recent update.
Contact Us
Web Privacy Solutions Ltd (WPS)
For any privacy enquiries, rights requests, complaints, or questions regarding this Privacy Policy, please contact: info@wprivacysolutions.com
