Terms and Conditions

Last updated: 07 September 2026

Welcome to Web Privacy Solutions Ltd ("WPS", "we", "us", or "our").

These Terms and Conditions govern your use of our website and the purchase or use of any consultancy, advisory, training, assessment, audit, compliance, or related services provided by WPS.

By engaging our services, attending our training courses, purchasing products, using our website, or otherwise interacting with us, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, you should not use our services.

1. About Us

Web Privacy Solutions Ltd (WPS) provides:

• Data protection and privacy consultancy
• GDPR and UK GDPR advisory services
• AI governance and compliance consultancy
• Privacy audits and assessments
• Privacy programme development
• Training courses and workshops
• Compliance reviews and risk assessments
• Related professional services

Contact Information
Email: info@wprivacysolutions.com

2. Definitions

Throughout these Terms:

• "Client" means any individual, company, organisation, or entity purchasing or receiving services from WPS.
• "Services" means any consultancy, advisory, training, assessment, audit, review, report, workshop, document, or other service supplied by WPS.
• "Website" means any website operated by WPS.
• "Materials" means presentations, documents, templates, guidance, reports, policies, training content, recordings, and other materials supplied by WPS.

3. Service Provision

WPS will use reasonable skill, care, and diligence in providing Services.

Our Services are provided based on:

• Information supplied by the Client;
• Applicable laws and regulations in force at the time;
• Industry good practice and professional judgement.

Unless expressly agreed in writing, WPS does not provide legal advice and no deliverable should be treated as a substitute for independent legal advice.

4. Quotations and Acceptance

Any quotation, proposal, scope of work, statement of work, or estimate issued by WPS shall remain valid for thirty (30) days unless otherwise stated.

A contract is formed when:

• A proposal is accepted;
• A statement of work is signed;
• Written confirmation is received;
• A purchase order is accepted; or
• WPS commences work following instruction from the Client.

5. Client Responsibilities

Clients agree to:

• Provide complete and accurate information;
• Cooperate with WPS throughout the engagement;
• Ensure relevant personnel are available when required;
• Review deliverables in a timely manner;
• Notify WPS of any concerns without undue delay.

WPS shall not be responsible for delays, inaccuracies, or additional costs arising from incomplete or incorrect information supplied by the Client.

6. Training Services

6.1 Course Delivery

Training may be delivered:

• Online;
• In person;
• Through webinars;
• Via customised workshops; or
• Through other agreed delivery methods.

6.2 Attendance

Participants are responsible for:

• Ensuring access to suitable technology;
• Having an adequate internet connection where applicable;
• Arriving on time for instructor-led sessions.

6.3 Certification

Where certificates are offered, participants must satisfy any completion requirements communicated before or during the course.

6.4 Course Materials

All training materials provided by WPS remain our intellectual property unless explicitly stated otherwise.

7. Fees and Payments

Unless agreed otherwise in writing:

• Fees shall be stated in the relevant proposal, invoice, or booking confirmation.
• Invoices are payable within thirty (30) days of issue.
• Payments shall be made in Pounds Sterling (£).

WPS reserves the right to suspend Services where payment remains outstanding.

Any additional work requested outside the agreed scope may be charged separately.

8. Cancellations and Rescheduling

Consultancy Services

Where a Client cancels scheduled consultancy services:

• More than 14 days' notice: No charge.
• Between 7 and 14 days' notice: 50% of the agreed fee may be charged.
• Less than 7 days' notice: Up to 100% of the agreed fee may be charged.

Training Services

Training bookings may be transferred to another delegate from the same organisation where reasonable notice is given.

Cancellation by WPS

Should WPS be required to cancel a service due to circumstances beyond our reasonable control, we shall offer either:

• An alternative delivery date; or
• A refund of any prepaid fees relating to the cancelled service.

9. Intellectual Property Rights

Unless expressly agreed otherwise in writing, all intellectual property rights in:

• Training materials;
• Reports;
• Templates;
• Frameworks;
• Methodologies;
• Presentations;
• Guidance documents;
• Policies; and
• Deliverables

remain the property of WPS.

Upon payment of all applicable fees, Clients receive a non-exclusive, non-transferable licence to use delivered materials for their own internal business purposes.

Clients may not:

• Copy materials for commercial resale;
• Reproduce substantial content;
• Publish materials publicly;
• Remove ownership notices; or
• Distribute materials without written permission.

10. Confidentiality

Both WPS and the Client agree to protect confidential information received during the course of an engagement.

Confidential information shall not be disclosed except:

• Where required by law;
• With the owner's consent;
• To professional advisers under obligations of confidentiality.

These obligations continue after the termination of the engagement.

11. Data Protection

WPS takes privacy seriously and processes personal data in accordance with applicable data protection laws.

Where relevant, both parties shall comply with:

• The UK General Data Protection Regulation (UK GDPR);
• The Data Protection Act 2018;
• The EU General Data Protection Regulation (where applicable); and
• Other applicable privacy laws.

Further information regarding our data processing activities can be found in our Privacy Policy.

For privacy-related enquiries contact: info@wprivacysolutions.com

12. Website Usage

By using our Website, you agree:

• Not to misuse the Website;
• Not to attempt unauthorised access to systems or data;
• Not to upload malicious software;
• Not to interfere with Website functionality.

WPS reserves the right to restrict access to users who breach these Terms.

13. Limitation of Liability

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Any liability which cannot legally be excluded.

Subject to the above:

• WPS's total liability shall not exceed the fees paid by the Client for the relevant Services giving rise to the claim.
• WPS shall not be liable for indirect, consequential, or special losses.
• WPS shall not be liable for loss of profits, revenue, anticipated savings, opportunities, goodwill, or business interruption.

14. No Guarantee of Outcomes

While WPS aims to assist Clients in improving privacy, compliance, governance, and operational practices, we cannot guarantee:

• Regulatory approval;
• Audit outcomes;
• Certification outcomes;
• Absence of enforcement action;
• Business performance improvements; or
• Future compliance status.

Responsibility for organisational decisions remains with the Client.

15. Complaints

WPS is committed to providing high-quality services.

If you are dissatisfied with any aspect of our Services, you may submit a complaint to: info@wprivacysolutions.com

Complaints will be handled in accordance with our Complaints Policy.

16. Force Majeure

WPS shall not be liable for delays or failures resulting from circumstances outside our reasonable control, including:

• Natural disasters;
• Internet outages;
• Utility failures;
• Government restrictions;
• Industrial action;
• Pandemic events;
• Cyber incidents; or
• Other unforeseen events.

17. Termination

WPS may terminate or suspend Services where:

• Fees remain unpaid;
• The Client materially breaches these Terms;
• Continuing the engagement would be unlawful;
• The Client engages in abusive, threatening, or inappropriate conduct.

Either party may otherwise terminate an engagement in accordance with the agreed contractual arrangements.

18. Changes to These Terms

WPS reserves the right to amend these Terms from time to time.

Updated versions will be published on our Website and will take effect from the stated effective date.

19. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.